For 20+ years I have advised CEOs and C-suite executives across banking, insurance, pensions and institutional wealth. I currently lead commercial banking communications at M&T Bank and speak regularly on AI in communications. I earned my MBA at Cornell.
Connecting executive communication to business outcomes, so strategy is understood, acted on and reflected in performance.
Turning town halls and leader voices into two-way conversations that build understanding, trust and participation.
Aligning leaders and employees around clear priorities, so teams move faster and stay focused on what matters.
Interviews with Canada's top CEOs. Ranked in the top 1% of podcasts globally, with 100K+ downloads and multiple Gold MarCom and Hermes awards.
Twenty years advising CEOs and C-suite leaders across banking, insurance, pensions and professional services.
Direct advisor to the head of the Commercial Bank and its senior leadership team. Rebuilt town halls around business goals, built a performance dashboard with Finance, and led AI implementation across the communications team.
Selected by Cornell to support the development of working executives enrolled in the Executive MBA Metro New York Program, coaching on communication, influence and strategic decision-making.
Enterprise communications and brand leader for a $25 billion, 125,000-member pension plan. Built a 25-person team, created the Contributors Podcast, and led the Pensions for Everyone campaign.
Strategic communications advisor to the CEO and senior partners of one of the world's largest consulting firms. Designed and launched a firm-wide AI upskilling strategy years before generative AI went mainstream.
Primary strategic partner to the CEO on enterprise planning and executive alignment. Led a 10-year enterprise strategy rollout, a CEO blog, and an internal engagement program recognized with a Gold Quill Award.
Began my career in marketing at Disney while in college — the foundation for two decades of executive-level communications leadership.
Led recognition efforts behind M&T Commercial Bank's win for its AI-driven continuous credit monitoring partnership with RDC.AI.
For the Contributors Podcast.
Best podcast series, best podcast episode and best web elements, for the Contributors Podcast.
For an internal engagement program that built 86% understanding of the company's business strategy.
Certification in strategic planning, executive advisory and enterprise-level influence.
Cornell University
Toronto Metropolitan University
Selected by Cornell to support the development of working executives enrolled in the EMBA Metro New York Program, coaching on communication, influence and strategic decision-making.
Board member for the foundation, which supports addiction recovery services.
Talks on AI in communications, executive alignment and leadership visibility.
Russell delivers practical, story-driven keynotes and panels that help communications leaders navigate AI, build executive visibility, and connect strategy to measurable results. Available for conferences, corporate events and podcast appearances.
How CEOs and their teams can use employee communication so that strategy is understood, acted on and reflected in performance.
People quickly tell whether a message came from a person or a machine. What that means for how leaders and communicators use AI, and where a human voice matters most.
How a town hall built around business goals, simple performance indicators and interview-style segments raised trust and understanding above 93% at M&T Bank.
Featured speaker on the challenges facing internal communicators today.
Spoke on the impact of AI on internal and corporate communications.
Delivered the highest-rated session of the event, on executive-level approaches to alignment, leadership visibility and organizational performance.
Spoke on AI's impact on internal and corporate communications.
Interviews with Canada's top CEOs — ranked in the top 1% of podcasts globally, with 100K+ downloads and multiple Gold MarCom and Hermes awards. Past guests include leaders from across financial services, technology and public sector organizations.
My conversation with Anthony Viel, CEO of Deloitte Canada and Chile, on opportunities for Canada, talent strategy, and his immigrant journey and leadership lessons.
My conversation with Victor Dodig, CEO of CIBC, on how the bank approaches modernization, including its investments in technology, sustainability, employees and Canada's future after the pandemic.
My conversation with Zahid Salman, CEO of Green Shield Canada, on widening access to dental, oral and mental health care, the barriers to care, and the future of Canada's healthcare system.
For conference keynotes, panel discussions, podcast interviews or workshop facilitation, connect on LinkedIn to start the conversation.
Connect on LinkedInStrategic. My argument that people now quickly sense whether a message came from a person or a machine, which makes live town halls and direct-to-camera video more valuable.
Strategic. A conversation with Jeff Corbin and me, from a PRSA Internal Communication Certificate course, on what internal channels are for, including fragmentation, cascading, informal networks and AI.
Ragan Communications. A feature by Sean Devlin on how the Commercial Bank rebuilt its town halls around business goals, with simple performance indicators, interview segments and follow-up questions that test understanding.
CAAT Pension Plan. Announcement that the Contributors Podcast, which launched in October 2021 and has hosted top Canadian CEOs, passed 100,000 downloads after winning several industry awards.